Excellent service from an experienced and tenured staff. It is not often that you see service folks that have been with a dealership for many years.
Terri Preville and her team are hands down the best. I dread going to car dealerships but with Terri she made the whole process so easy and stress free. She went out of her way to make sure I was getting the best deal and had all the paper work ready and sent to me so when I walked in to get the car it took only a few moments to get my keys. Sydney Snyder was very patient and very thorough when it came to showing me how everything worked. Great place with amazing and kind people. Would highly ...
Mitch was an awesome salesman. The process was fast and easy. He delivered my car with no issues. I would highly recommend Cadillac of Novi.
My mom just bought a car from here on black Friday and is still talking about the amazing service she received. Sy was the best salesman she has every met.
My salesman Doug was fast efficient and straight forward. I would recommend him to anyone and everyone . Thanks Doug for not telling me what I wanted to hear but for showing me how you can get the job done fast .
Excellent customer service went above and beyond for me today explaining things to me and just overall and grateful that I bought my vehicle from them and I will continue to make sure that I have my vehicle maintained through them They were able to get me in-and-out within 20 minutes I recommend them to anybody that is looking for to purchase a new vehicle or used
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