Service Your Way.


Part of our mission at Cadillac of Novi is to meet the transportation needs and dreams of our community. To meet your needs, we have implemented Service Your Way, so as a valued customer, you can design how you service your vehicle.  
 
Having your vehicle maintenance completed has never been easier. Schedule service online or utilize our quick lane services with no appointment necessary and then text your advisor for updates and approvals. You can complete your service via our touch-less services or one of our Fox team members can assist, it's up to you.


STEP 1: SCHEDULE APPOINTMENT
You can schedule your next service appointment with our online scheduler.


STEP 2: TEXT YOUR ADVISOR
To ensure that we can connect in a matter that works for you and your schedule, our Fox Motors Service Advisors can text updates and answer questions on your vehicle. This is in addition to email and phone calls.

If you would like to opt-in for text updates, please let your service advisor know upon check-in.
STEP 3: APPROVE WORK
At Fox, we believe working on your schedule and offer the opportunity to approve work via text, phone call and email. You also have the option to wait in one of our stores and can approve work in person. It is based on your preference and schedule.
  1. Cadillac of Novi

    41350 Grand River Ave
    Novi, MI 48375

    • Sales: (248) 476-4466
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Contact Service at
616-226-9562

  • Monday7:00 am - 6:00 pm
  • Tuesday7:00 am - 6:00 pm
  • Wednesday7:00 am - 6:00 pm
  • Thursday7:00 am - 6:00 pm
  • Friday7:00 am - 6:00 pm
  • Saturday9:00 am - 2:00 pm
  • SundayClosed